> For the complete documentation index, see [llms.txt](https://johnkazer.gitbook.io/future-proof/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://johnkazer.gitbook.io/future-proof/5-stages-of-engagement-1/flakiness.md).

# 4. Flakiness

Flakiness is a time of early adoption or experimentation with the changes which can be encouraged or reinforced with the following.

1. Gamification
2. Peer-to-peer sharing
3. Policy and business choice-editing